krietz customs parts store faq’s

What is Krietz Customs Shipping Parts Policy?

For your protection, we will only ship to the your billing address. Our products are shipped using the following carriers: R&L, FedEx, and UPS,. Upon receiving your order, one of our Krietz Customs representatives will be calling to confirm fitment. Once confirmed we work with our vendors and warehouse to have your products shipped to you as soon as possible. Please expect wheels, tires, and wheel and tire package orders to arrive on a pallet. All shipping is free on wheels and tires. Please email us at [email protected] with any questions.

Does Krietz Customs Parts Store Have a Return Policy?

Yes, View Return Policy HERE.

Does Krietz Customs Offer Free Shipping?

Yes, Krietz Customs offers free shipping on all wheels, tires, & wheel and tire packages except for Alaska and Hawaii.

Does Krietz Customs Mount & Balance?

Yes, if you purchase a wheel and tire from us we will mount and balance the set for you for free!

Does Krietz Customs sell and Install TPMS?

Yes! Click Here to added TPMS to your cart! We offer factory TPMS installation and program it to your vehicle. Krietz Customs will install and program factroy TPMS for free! Most other companies offer cheaper aftermarket TPMS that most likely will not stay programmed to your vehicle.

Does Krietz Customs Offer Lug Nuts?

Yes, shop lug nuts CLICK HERE.

Does Krietz Customs Offer Installation?

Yes you can bring your vehicle to us or have it shipped to our location in Frederick, Maryland to have aftermarket wheels, tires, lift kits, and accessories installed. Please CLICK HERE for a quote!

Does Krietz Customs Parts Store offer Financing on Parts?

Yes! We offer financing through affirm at checkout. How Affirm Works: Click Here

How Long Does it Take For My Wheels and Tires to Ship?

For Wheel orders please expect 1-3 business days for your order to ship. We will notify you of any delays On any Forged or Custom wheel made to order can take up to 6 weeks.
For Tire Orders please expect 2-4 business days for your order to ship. We will notify you of any delays.
For Wheel and Tire Package orders please expect 5-7 business days for your package to ship. We will notify you of any delays. This takes longer as we have both your wheels and tires arrive at our warehouse in Frederick, Maryland to mount/balance them and install TPMS.

What If I Need Help Figuring Out My Wheel and/or Tires Size?

Please contact us CLICK HERE. One of our aftermarket expert representatives will help you navigate through ordering the proper size based on your vehicle and lift size.

Can I Buy Just Wheels?

Yes, shop all of our wheels and only purchase wheels – CLICK HERE

Can I Buy Just Tires

Yes, shop all of our tires and only purchase tires – CLICK HERE

I Don’t See The Size or Product I Am Looking For?

Currently, we are working on adding more aftermarket brands to our website and you can contact us to order anything you don’t see. CLICK HERE.

Disclaimer: Krietz Customs holds the right to cancel or refund any order due to fraudulent activity, backordered products, pricing mistakes, and shipping/freight costs. Krietz Customs will notify customers of cancelled and refunded orders.